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Your Perfect Travel Companion

Our travel app is the perfect companion to take with you on your Elegant Resorts luxury holiday and is the perfect complement to our personal luxury travel expertise. Once you book with Elegant Resorts our travel app is available for download to your mobile phone or tablet.

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Available on Android and iOS

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Designed to work offline

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Accommodation details

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Offline destination guides, maps and directions

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Real-time flight status and alerts by push notification

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Travel wallet – store all your important documents in one place

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24-hour emergency contact – Our Luxury Travel Specialists are on hand at the push of a button

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Build your own itinerary or let our Travel App create one for you, based on your personal travel preferences

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A wealth of practical information at your fingertips, including destination guides, weather, maps and more

Practical Offline Travel Guides

Enjoy the inspiration and resources of a personal travel guide on your mobile device. The Elegant Resorts Travel App provides a comprehensive directory of your location with attractions, restaurants, bars, shops, banks and hospitals, all with pictures and in-depth descriptions, along with opening hours and prices.

Furthermore, our Travel App provides you with all the practical information you could need

  • Weather information
  • Currency convertor
  • Phrasebook
  • Detailed destination maps, including locations of restaurants and attractions related to your real-time location or accommodation
  • Display a route with turn-by-turn directions to any street either on foot, by car or public transport
  • Quickly find street and places directly on the map
  • Designed to work offline.
Practical Offline Travel Guides

At The Airport

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Flight Details

Everything you need to know about your flight is at your fingertips. Departure and arrival details, airport, terminal, gate, baggage claim information, flight duration and aircraft type.

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Flight Check-in

24 hours prior to departure, a notification on the device will allow you to check-in to your flight from within the Travel App itself.

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Real-time Flight Status and Alerts

We will keep you updated with push notifications when any flight changes occur such as delays, cancellations or even gate changes, all in real-time and through a Wi-Fi connection at the airport.

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Accommodation Details and Hotel Check-in

Check-in and check-out dates, room details and all the information you need to know about your luxury accommodation.

We hope you agree that our Travel App will be the perfect companion to take with you on your next luxury travel holiday with Elegant Resorts.

Itinerary Planner

Let our itinerary planner automatically generate daily itineraries based on your travel preferences, the popularity of places, opening hours and location.

After your itinerary is generated, the planner will even provide you with directions on how to get from place to place. Alternatively, use the planner to manually add your handpicked attractions.

Elegant Promise

FAQ

How do I install the Travel App?expand_more

After you book with us, we will send you an e-mail with links to download the Travel App directly to your phone or mobile device.

Which devices can the Elegant Resorts Travel App be used on?expand_more

The Travel App is available for download from either the Google Play store (Android) or from the Apple store

Is the Travel App free?expand_more

The Travel App is completely free to you when you book with Elegant Resorts and entirely free to use. There are no in-app purchases.

Can my partner/children/travel companion access the Travel App too?expand_more

As long as they have an email address and they are travelling on the same booking, then yes they can. Please advise your Luxury Travel Specialist of all email addresses for passengers wishing to have access to the Travel App.

Is the Travel App necessary for my Elegant Resorts holiday?expand_more

Not at all. We are providing this to you to enhance your Elegant Resorts experience but it is entirely optional.

I don’t have an email address, can I still access the Travel App?expand_more

Unfortunately, no. An email address is required in order to gain access to the Travel App.

Do I need a password to log in?expand_more

Yes. This will be automatically generated for you and the details included on an installation e-mail. The link in the e-mail will log you in automatically, but we recommend that you log out of the Travel App when you have finished using it

Will the Travel App incur any roaming charges?expand_more

After installation, the Travel App is designed to work offline. The Travel App will need to download destination guides during the first use so we suggest you are connected to Wi-Fi when you install and first open the Travel App. Some elements of the Travel App may need a data connection, so if Wi-Fi is not available we advise checking the Terms and Conditions of your mobile provider’s tariff. Elegant Resorts cannot accept responsibility for data roaming charges while using the Travel App.

I don’t think you have an email address for me/ I don’t think you have my correct email address, can I still use the Travel App for my booking?expand_more

No problem. Please contact your Luxury Travel Specialist and advise them of your correct email address, you will then be given access to the Travel App.

Do Elegant Resorts endorse any of the attractions, restaurants or bars that are contained within the destination guides?expand_more

We have created a section called 'Elegant Suggests', where we have added restaurants that we know our luxury travel clients enjoy. Restaurants and attractions outside of this section are not necessarily endorsed by Elegant Resorts and are provided for your information and convenience only. Elegant Resorts cannot accept any responsibility whatsoever for any traveller's experiences which are based on the Destination Guide information.

If I have problems using the Travel App or I have a general question, what should I do?expand_more

Please send details to appfeedback@elegantresorts.co.uk and someone will get in touch with you to help.

I'm not very technology-minded. Do you have any tutorials for the Travel App that I can refer to? expand_more

Yes, we do. Please visit this link.

Is my personal information secure? expand_more

The Travel App works entirely with SSL to ensure all data is encrypted. Furthermore, Elegant Resorts will not upload any sensitive information to the Travel App. Data is stored using Amazon Web Services.

Feefo Platinum Service Award 2024

We are proud to have been awarded the Feefo Platinum Service Award in 2024. This independent seal of excellence recognises businesses for delivering exceptional experiences, as rated by real customers.

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