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Four Seasons Hotel Hangzhou at West Lake

Hangzhou, China


Speak to our Luxury Travel Specialists on 01244 897 551 for our latest pricing and offers.

Luxury Holidays At Four Seasons Hotel Hangzhou at West Lake

Designed to mimic an intimate lakeside village - with pavilions, passageways and traditional pagodas - Four Seasons Hotel Hangzhou at West Lake perfectly emulates the gentle spirit of the lake. Set on the enchanting western bank, intertwined with weeping willows, ponds, streams and heavenly garden flowers, it is a sanctuary of serenity. The seventy-eight guest rooms are the most spacious in Hangzhou, displaying classic Four Seasons style, peppered with Oriental characteristics. Between the nooks, enclaves and courtyards, guests happen upon decadent swimming pools, a gymnasium and an Oriental spa, as well as various dining venues, bars and lounges, all of which provide a flawless Four Seasons service.

  • Type: Luxury Hotel
  • Summary: A blissful sanctuary on the banks of the West Lake
  • Feature: The most spacious guest rooms in Hangzhou
  • Rooms: 81 rooms & suites and 3 villas
  • Nearest airport: Hangzhou Xiaoshan Airport
Premier Room Lounge Area
Location and transfer

45 minutes from Hangzhou Xiaoshan Airport by car transfer. NB: Visas are required for China.

Property Highlights:expand_more
Culture & History

Added to the UNESCO World Heritage list in 2011, the captivating West Lake is surrounded on three sides by gentle hills, its shores presenting countless scenes of bridges, pavilions, gardens, pagodas, and ancient causeways. Explore a masterpiece of ancient Chinese architecture, built to ward off the spirits responsible for flooding, Six Harmonies Pagoda, or discover Lingyin Temple, one of China's largest and wealthiest Buddhist sites. For a taste of authentic China, embark on the fascinating Dragon Well Tea Plantation Walk, or visit the city's Ha Fang Street - boasting centuries-old shops, it epitomises ancient Hangzhou.


A secluded retreat surrounded by traditional Chinese gardens and the enchanting West Lake, Four Seasons Hotel Hangzhou is an unrivalled destination for a romantic escape of your dreams. Wander hand-in-hand along hidden paths and beneath ancient bridges that surround the water, before harmonising your bodies and minds with a sensual couple's spa treatment or calming garden yoga. Eleven beautiful, stand-alone private dining rooms are dotted around a beguiling lagoon, offering an evening of undisturbed intimacy over delicious Thai cuisine.

Spa & Wellness

The Spa at Four Seasons Hotel Hangzhou at West Lake is superb and is where guests can enjoy a comprehensive menu of Asian spa treatments, across eleven treatment rooms, from 10am until 10pm daily. Products and services are totally luxurious, with herbal bathing, full-body exfoliation and perfumed water rituals on offer, while hydrotherapy plays a big part in your spa experience. Other treatments include white china-clay wraps and various steam remedies using herbal ingredients.


As always, children are made very welcome at Four Seasons Hotel Hangzhou at West Lake and the Concierge will be more than happy to advise families on city attractions and lakeside activities that they may enjoy. In-room films can be requested and children can use both swimming pools – those under twelve years of age must be supervised by an adult. However, this is a very secluded, tranquil resort, a fair distance from Hangzhou itself and situated on the quietest bank of West Lake, so it may not be suitable for guests who require non-stop entertainment.

Disabled Services:expand_more

Wheelchair-accessible rooms are available in the Grand Premier King Size category and have wider doors, lowered peepholes, lowered light switches, grab bars for the bathtub and toilet and roll-in showers. Common areas are accessible by wheelchair.


Talk to our Asia, Australasia and Africa experts

Our dedicated Asia, Australasia and Africa experts are ready to help you design your luxury holiday to Four Seasons Hotel Hangzhou at West Lake.

Our Luxury Holiday Experts

Trusted Client Reviews

Although our awards and long history stand testament to our success, independent reviews from our clients via Feefo further support our unrivalled travel experiences.

We are proud to have been awarded the Feefo Platinum Service Award in 2021 for achieving Gold Trusted Service for three consecutive years. This independent seal of excellence recognises businesses for delivering exceptional experiences, as rated by real customers. Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews and achieve an overall score of 4.5 or more – a testament to our seamless, personalised service, no matter what the world throws at us.

The Elegant Difference…

Along with first-hand experience, a passionate team and over 34 years of legendary heritage, we’re distinguished as leaders in luxury travel by our enhanced level of personal service, and the finer details below…

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